Privacy Policy
A legal disclaimer
This Privacy Policy outlines how I collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This website is operated by Olga Wachter – Psychotherapy & Counselling. I provide counselling and psychotherapy services for individuals and couples, in person and online.
​
What Personal Information I Collect
When you contact me through the website, I may collect personal information such as:
-
Your name
-
Email address
-
Phone number (if provided)
-
Any personal message or enquiry you submit​​​
How Information Is Collected and Stored
​Your information is collected through the contact form on this website and is stored:
-
In my Outlook email account, hosted by Microsoft
-
On the Wix.com web server, where this website is hosted
Both storage systems use secure, password-protected access and comply with standard data protection practices.
​
Why I Collect Your Information
​I collect your information only for the purpose of:
-
Responding to your enquiry
-
Arranging an appointment
-
Providing counselling or psychotherapy services (if you choose to proceed)
Your information is never shared, sold, or disclosed to third parties unless required by law (e.g., in cases of serious risk to your safety or that of others).
​
Your Rights
​Under the Australian Privacy Principles, you have the right to:
-
Access the personal information I hold about you
-
Request correction of your information if it is inaccurate
-
Withdraw consent to store or use your information
To make such a request, please contact me directly via the details provided on this site.
Confidentiality in Therapy
All sessions and communications are confidential. The only exceptions to confidentiality are legal obligations, such as if there is a serious and imminent risk of harm to you or others, or if required by court order.
​
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact me at:
📧 olga.wachter@outlook.com